Starwood is recognized as an industry leader in hotel management. While innovation is a hallmark of our expertise, as well as the heartbeat behind each of our industry-acclaimed brands, Starwood management is the proven link to streamlined operations and top financial returns. Currently, more than 400 hotels around the world are distinguished by our experienced teams and management infrastructure, which includes:
- Operations Innovations team, comprised of Six Sigma and Lean Operations. This team creates and shares best practices, optimizes cost savings across departments and strengthens hotel leadership.
- Strategic Sourcing team, which executes national contracts using a balanced procurement model. This supply-chain strategy strives for the best possible cost of goods, giving careful consideration to product quality, service, health, safety, and environmental and legal protection.
- Service Culture training for hotel managers and associates. This vital brand immersion and service program drives high guest satisfaction scores leading to repeat customer business.
- Starwood's commitment to being a learning organization. Because we know that the success and quality of every hotel is dependent on the knowledge and skills of our associates, Starwood is continuously developing new training programs.